Privacy Policy

Who we are

Timix.AI ("we", "us") provides billable-hours tracking and reporting software for service businesses, at timix.ai. This policy explains what data we handle, why we handle it, and the choices you have. It covers both this website and the Timix.AI application.

If anything here is unclear, or you want to exercise any of the rights described below, email us at hello@timix.ai. A person reads every message.

Data we collect on this website

This website is a brochure site. It collects far less than most:

Analytics — only with your consent

We use Google Analytics 4 to understand which pages help visitors. It runs only if you choose "Allow analytics" in the consent banner. Until you accept, no analytics script loads at all — and if you decline, none ever does.

If you accept: analytics runs with IP anonymization enabled, Google Analytics sets its measurement cookies, and we receive aggregated page statistics — not a profile of you. We use no advertising cookies and no cross-site tracking of any kind.

Your consent choice itself is stored in your browser's localStorage under the key bilabel_analytics_consent — it stays on your device. Clearing your browser's site data for timix.ai resets the choice, and you will be asked again.

The contact form

If you write to us through the form on our contact page, we receive what you typed: your name, email address, company, the topic you picked, and your message. Submitting the form sends a single email to our team, delivered through Resend, our email provider. The website does not store your submission in any database. We use your message to reply to you, and for nothing else.

Data we process in the Timix.AI app

When you create an account in the Timix.AI application, we process two kinds of data:

• Account data — your name and email address, managed through Google Firebase Authentication (sign in with email and password, or with Google).
• Working data — the content your organization puts into Timix.AI: time entries, customers, projects, tasks, rates, reports, and settings.

Working data is stored per organization, with data isolation between organizations: members of one organization cannot see another organization's data, even when the same person belongs to several organizations.

Where your data lives

Timix.AI is hosted on Google Cloud Platform in the europe-west1 region, in the European Union. The website, the application, and its data are hosted there.

Service providers we rely on

We use a small number of providers to run Timix.AI. Each one processes data on our behalf, only as needed to provide the service:

• Google Cloud Platform & Firebase — hosting, infrastructure, and account authentication.
• Resend — transactional email delivery: contact-form messages and emails the app sends, such as invitations.
• Google Analytics — website usage statistics, and only after you consent.
• Google Vertex AI — AI features (Timix.AI, AI Insights) are processed via Google Vertex AI, which may process request content in Google Cloud regions outside the EU (currently us-central1, United States).

We do not share your data with anyone for their own marketing, and we add providers only when the service needs them.

How long we keep your data

Your account and organization data is retained for as long as your account is active. If your free trial expires before you choose a plan, your data is not deleted: it remains stored and read-accessible until you either activate a plan or ask us to delete it.

To request deletion at any time, email hello@timix.ai — see Your rights below.

Your rights

You can always ask us to:

• Access — get a copy of the personal data we hold about you.
• Correct — fix personal data that is inaccurate or out of date.
• Export — receive your organization's data in a portable format.
• Delete — erase your account and personal data.

Whatever your local privacy law calls these rights, the practical route is the same: email hello@timix.ai, we will verify the request is really yours, and we will respond.

What we never do

• Sell your personal data. Never, to anyone.
• Set advertising cookies or track you across other websites.
• Use your organization's working data for anything other than providing the service to you.
• Run analytics without your consent.

Children

Timix.AI is a business tool and is not directed at anyone under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

Changes to this policy

We will update this policy as the service evolves, and the "Last updated" date at the top always reflects the current version. If we make material changes, we will take reasonable steps to bring them to your attention — a notice on this site, or an email to account holders.

Contact us

Privacy questions, requests, or concerns: hello@timix.ai.