Terms of Service

Who can use Timix.AI

These Terms of Service are an agreement between you and Timix.AI ("we", "us") covering your use of the Timix.AI application and this website (together, "the service"). By creating an account, joining an organization, or using the service, you accept these terms.

Timix.AI is built for business use — tracking, managing, and reporting billable time. To use it you must be at least 16 years old. If you accept these terms on behalf of a company, you confirm that you have the authority to bind that company, and "you" means the company.

The service

Timix.AI is a software-as-a-service platform for time tracking and reporting: your team logs time against customers, projects, and tasks; you manage rates, budgets, approvals, and schedules; and you export billing-ready reports. The service is under active development and is provided as-is during the launch period — we ship improvements continuously, and "Availability and changes" below explains how we handle changes.

Accounts and security

When you create an account, you agree to provide accurate information and keep it up to date. Sign-in is handled through Google Firebase Authentication. Keep your credentials confidential and do not share accounts — you are responsible for activity that happens under your account.

If you suspect unauthorized access to your account, tell us promptly at hello@timix.ai and change your password.

Emails and notices

We email account holders about the service. The emails we send ourselves come from support@timix.ai; the emails that verify your address or reset your password come from our sign-in provider, from a no-reply address. Service emails your account needs — invitations, verification and password emails, notice of changes to these terms, and notices about your trial, plan or account — are sent for as long as you have an account and cannot be switched off. Product emails — a welcome, getting-started tips and a weekly summary of the time you tracked — can be stopped at any time with the unsubscribe link in each one, or by replying and asking us to stop.

A notice we send to the email address on your account counts as given to you, so keep that address current. Our privacy policy describes these emails in detail.

Free trial

Every new workspace starts with a 90-day free trial, full access, no credit card. No payment details are required to start or run the trial.

When the trial ends, the workspace becomes read-only: your team can still see all of its data, but making changes requires an active plan. Nothing is deleted when a trial expires — your data stays stored, and activating a plan restores full access immediately.

Plans and billing

Paid plans are priced per seat, in US dollars, on monthly or annual billing periods. Each plan includes a seat limit — currently 10, 50, or 150 seats depending on the plan. Current plans and prices are on the pricing page.

You can upgrade, downgrade, or cancel at any time. Plan changes take effect in-app.

Your data

Everything your organization puts into Timix.AI — time entries, customers, projects, reports, settings — belongs to you. We claim no ownership of it. We may export your data for you on request, and we use it only to provide the service: we do not mine it, sell it, or share it for anyone's marketing. How we handle personal data is described in our privacy policy.

You are responsible for the data you store: you confirm that you have the right to put it into Timix.AI and that it does not violate anyone else's rights.

AI assistants and the API

You can connect AI assistants and other tools to Timix.AI through our API and MCP server. You are responsible for the AI tools you connect and for how they are used in your organization. A connected tool acts with the role of the person who connected it, and what it does counts as activity under that person's account. Deleting, closing a period and invoicing need a second, explicit request from the assistant, and your AI app may ask you first.

The API and the MCP server have rate limits. Requests over the limit are refused until the limit resets.

An AI agent can open an account for you only with your confirmation: we email a code to your address, and the account is opened only when that code is entered. Giving the agent the code means you accept these terms and our privacy policy, just as if you had signed up yourself.

Acceptable use

Use Timix.AI for what it is for. You agree not to:

• Store or transmit unlawful content, or use the service for unlawful purposes.
• Probe, disrupt, overload, or otherwise abuse the service or its infrastructure.
• Resell, sublicense, or provide the service to third parties as your own offering.
• Attempt to access or scrape data belonging to other organizations on the platform.
• Circumvent security, authentication, or usage limits.
• Get around the rate limits of the API or the MCP server, for example by spreading requests across several keys or accounts.
• Use the API, the MCP server or a connected AI assistant to do any of the above, or to send unsolicited email, such as mass invitations.

We may suspend access that puts the service or other customers at risk — see Termination below.

Availability and changes to the service

We work to keep Timix.AI available and fast, but during the launch period we offer no guaranteed uptime SLA — maintenance windows and unplanned outages can happen. We may add, change, or remove features as the product evolves. For changes that materially reduce the service's core functionality, we will give you notice before they take effect.

Intellectual property

The Timix.AI service — its software, design, and brand — belongs to us and remains ours. Using the service gives you a limited, non-exclusive, non-transferable right to use it under these terms, and nothing more. Your data remains yours, as described in "Your data" above. If you send us feedback or suggestions, we may use them to improve the service without obligation or compensation.

Disclaimer and limitation of liability

Plain English first: we work hard to make Timix.AI reliable, but you should keep your own copies of anything critical and not treat any software as infallible.

The service is provided "as is" and "as available", without warranties of any kind, express or implied — including fitness for a particular purpose, merchantability, and non-infringement — to the maximum extent permitted by law.

To the same maximum extent permitted by law: (a) our total aggregate liability arising out of or relating to the service is capped at the fees you actually paid us in the 12 months before the event giving rise to the claim; and (b) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data. Some jurisdictions do not allow certain of these limitations, so parts of this section may not apply to you.

Termination

You can stop using Timix.AI at any time and ask us to delete your account and your organization's data — email hello@timix.ai. We may suspend or terminate your access if you materially breach these terms, with prior notice where practicable.

On termination, your right to use the service ends. Handling of your data follows our privacy policy and the trial and retention rules above.

Governing law

This agreement is governed by applicable law. For any questions regarding governing law or dispute resolution, please contact us at hello@timix.ai.

These terms are governed by applicable law. Nothing in these terms limits any rights you may have under the mandatory consumer-protection laws of your country of residence, and if a dispute arises we will work with you in good faith to resolve it promptly.

Changes to these terms

We may update these terms as the service and the law evolve. The "Last updated" date at the top reflects the current version. For material changes we will give reasonable advance notice — a notice on this site, or an email to account holders. If you keep using Timix.AI after a change takes effect, that is acceptance of the updated terms; if you do not agree, stop using the service and contact us about your data.

Contact us

Questions about these terms: hello@timix.ai.