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Tutorial

The approval workflow

The quality gate between logged time and billing: review submitted timesheets in the queue, approve them, or reject with a reason — and keep a full audit trail.

Beginner 7 min Requires Professional

Before you start

Approvals are the quality gate between raw logged time and a client invoice. Time moves Draft → Submitted → Approved, and only approved hours count toward budgets-as-billable and flow into Billing Review — so a quick, disciplined review protects every number downstream.

The Pending Approvals queue

Open Reports → Approvals. The queue lists every submitted timesheet awaiting your decision — who submitted it, the period, the total hours and number of reports, and when it came in — with View, Approve, and Reject on each row.

The Pending Approvals queue — submitted timesheets awaiting review

Because of reporter assignment, you only see the people who report to you, so this is one focused queue rather than the whole organization’s time.

Review before you approve

Click View to expand the submission and see the entries, grouped by day. This is where a reviewer earns their keep — a fast scan for the four things that cost the most at billing time:

A submitted timesheet expanded for review — entries grouped by day

  • Misclassification — billable logged as overhead, or vice versa.
  • Thin descriptions — anything a client wouldn’t accept on a T&M invoice.
  • Budget — work pushing a fixed-fee or capped project over.
  • Wrong project — hours that landed on the wrong customer.

Approve or reject

When the timesheet is clean, Approve it — the hours become Approved, lock, and are ready for billing. If something’s wrong, Reject with a reason: the timesheet goes back to the person to fix and resubmit, and the reason is recorded.

Every decision is captured in Approval History, giving each bill a defensible review trail — who logged it, who approved it, and when. With the period approved, those hours are ready for the month-end billing flow.

FAQ

Frequently asked

Who can approve, and how do submissions reach the right person?

Managers and Admins approve. Reporter assignment routes each person's submitted time to the right approver automatically, so a manager works one queue of just their team rather than hunting for entries.

What happens when I reject a timesheet?

Rejecting returns it to the person with a written reason, and the hours move back so they can correct and resubmit. The reason is recorded, so there's a clear trail of what changed and why.

Can I approve in bulk?

Yes — select multiple submissions and approve them together, or work them one at a time. Every decision lands in the Approval History for an audit-style record.

Ready when you are

Put it into practice

Track billable hours, budgets, utilization and margin in one tool — free for 90 days, no credit card.