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Tutorial

Closing the month: the basics

The routine that freezes a finished period: get time approved, then lock the month so approved hours and totals can't shift under you.

Intermediate 8 min

Month-end close is the routine that freezes a finished billing period so its numbers stop moving. Once the month is locked, finance has a stable snapshot to bill from — approved hours and totals can’t shift after the fact.

The two steps

Every successful close follows the same order:

  1. Everyone submits their time and it gets Approved. The approval workflow is the prerequisite: hours must reach Approved status before close, or they won’t be part of the locked record. See the approval workflow tutorial if that step isn’t set up yet.
  2. The billing month closes and locks. Once closed, approved hours and period totals are frozen. Finance can bill confidently from a number that won’t change.

Configure the close in Organization Settings

Open Organization → Settings (Organization Details). Two fields control when and how the lock happens:

  • Auto-Close Month After (Days) — the number of days into the next month before the previous period closes automatically. Setting this to 5, for example, closes the previous month on the 5th of the new month, giving the team a few days to catch any last submissions.
  • First Day of Month — defines where each billing period starts, so your close aligns with your actual billing calendar.

Organization Settings — Auto-Close Month and First Day of Month

What finance sees after close

After the period locks, the billing team has a stable, auditable snapshot: every approved hour is in place and the totals are fixed. The next step — turning that snapshot into customer invoices — is covered in the Closing the month: billing customers tutorial.

FAQ

Frequently asked

What happens if someone hasn't submitted their time before the month closes?

Unsubmitted time entries are not included in the locked snapshot. Make sure all team members submit and get approved before the close date — or use the Auto-Close Month setting with enough lead time to chase stragglers.

Can I reopen a closed month?

The month-end close is designed to produce a stable, frozen record. Consult your Owner or Admin if you believe a correction is needed after close.

Where do I set the Auto-Close Month delay?

Go to Organization → Settings (Organization Details). The 'Auto-Close Month After (Days)' field controls how many days into the next month the previous period locks automatically.

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